I signed up with the plan a few months prior. I had a few issues with some of the dental offices. When i contacted Prium Plans, I spoke with one of the Customer Service Representatives and she found out the dental work I needed done and called around to schedule an appointment with me. She made this painful dental experience a lot easier by helping me find a dentist who could do my extractions and fix my cracked tooth. I would definitely recommend Prium Plans if you need any assistance with dental.